sporbet Platform Privacy Notice

This page describes what data we collect when you use sporbet and how we keep that information protected. We at sporbet collect personal information only when necessary to operate our platform, process your deposits and withdrawals, verify your identity, and comply with applicable law. Your privacy is important to us; we use industry-standard encryption and access controls to safeguard your data.

When you open an account at sporbet, we ask for your email, password, phone number, and basic personal details. During Know Your Customer (KYC) verification, you upload a valid ID and address proof. We retain this information for the duration of your account and for a reasonable period afterward to comply with accounting and legal requirements. We do not sell your data to third parties for marketing purposes.

We share your information only with payment processors, anti-fraud services, and regulators where required by law. Our servers may be located outside your jurisdiction; data transfers are encrypted and subject to the same privacy protections described in this notice. If you have questions about how we handle your data at sporbet, contact our support team.

What Data We Collect at sporbet

We collect several categories of data when you use sporbet. Account data includes your email, password, phone number, full name, date of birth, and address. We use this information to create your account, verify your identity, and communicate with you about your account status and promotions. Payment data includes details about your deposits and withdrawals, such as the amount, payment method, transaction date, and confirmation code. We retain payment records to process refunds, detect fraud, and comply with financial regulations.

Betting and gaming data includes information about your wagers, bets, game sessions, and account balance. We track this data to calculate your cashback, manage your tier status, and ensure fair play. Device and usage data includes your IP address, browser type, device type, and access times. We use this information to detect unauthorized access, prevent fraud, and improve our platform's performance. We do not track your location with GPS; location is inferred from your IP address only.

We collect cookies and similar tracking technologies when you visit sporbet. Cookies allow us to remember your login status, store your preferences, and analyze how you use the platform. You can disable cookies in your browser settings, though some features may not work properly without them. We do not use cookies to track your activity outside sporbet.

How We Use Your Data at sporbet

We use your personal data to provide sporbet services, including processing your deposits and withdrawals, managing your account balance, and calculating your weekly cashback and tier progression. Your data allows us to verify your identity during KYC, detect duplicate accounts, and prevent fraud. We use payment information to reconcile transactions with your payment provider and to investigate disputes or failed deposits.

We analyze your account activity to ensure compliance with our terms and applicable law, particularly anti-money-laundering (AML) regulations. We use device and usage data to detect suspicious login patterns, prevent unauthorized access, and identify potential fraud. We may contact you via email or SMS to confirm large withdrawals, notify you of account changes, or ask for additional verification if needed.

sporbet uses your data to improve our platform, analyze user behaviour, and develop new features. We do not use your data for targeted advertising or marketing beyond occasional promotional emails about bonuses and tournaments at sporbet. You can opt out of promotional emails in your account settings at any time.

Third Parties We Work With

We at sporbet work with several third-party service providers to operate our platform. Payment processors (companies that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions) receive your payment information to complete deposits and withdrawals. We share only the minimum information necessary for each payment provider to process your transaction securely.

Our anti-fraud provider receives account data, device information, and transaction patterns to detect potentially fraudulent activity. Our hosting provider stores our databases and servers; our servers are located in secure data centers and comply with international security standards. We also work with legal advisors and regulatory bodies where required by law to share information for compliance investigations.

All third-party providers are required to maintain confidentiality and use your data only for the purposes we specify. We do not allow third parties to use your data for their own marketing or business purposes. If a third-party provider experiences a data breach, we will notify you and take appropriate action to protect your account.

Payment processors

Third-party companies that handle e-wallet and bank transfers on our platform.

Anti-fraud provider

Service that analyzes account activity and detects suspicious patterns.

Hosting provider

Company that stores our servers and databases in secure data centers.

KYC verification service

Third party that verifies your identity documents during account opening.

Data Retention and Deletion

We retain your personal data for as long as your account is active at sporbet. After you close your account, we keep your data for a minimum of seven years to comply with financial and legal requirements. This includes transaction records, KYC documentation, and account activity logs. After the retention period expires, we securely delete your data by overwriting it or destroying physical records.

You can request access to your personal data or ask for deletion by contacting our support team. We will provide your data in a portable format within 30 days of your request. We may deny deletion requests if we are required by law to retain the data or if the data is necessary for ongoing disputes or compliance investigations.

Your Rights Regarding Your Data

We respect your privacy rights. You have the right to access your personal data and request a copy in a portable format. You have the right to correct inaccurate information in your account, such as your address or phone number. You can update this information in your account settings or request changes from our support team.

You have the right to object to certain types of data processing, such as receiving promotional emails. You can opt out of promotional communications in your account settings at any time. You have the right to request deletion of your data, subject to legal obligations to retain certain information. You can also request that we limit how we use your data in certain circumstances.

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. sporbet takes privacy complaints seriously and will investigate any alleged violations. If we find that we have mishandled your data, we will take corrective action.

Security Measures at sporbet

We implement industry-standard security measures to protect your data at sporbet. All data transmission between your device and our servers uses HTTPS encryption (SSL/TLS protocol). Your password is hashed using strong encryption algorithms; we never store passwords in plain text. Two-factor authentication (2FA) is available to add a second security layer to your account.

Our servers are housed in secure data centers with physical access controls, surveillance, and environmental monitoring. Our databases are protected by firewalls, intrusion detection systems, and regular security audits. We limit employee access to your data through role-based permissions and regular security training. Our staff members are required to sign confidentiality agreements.

We conduct regular security assessments and penetration testing to identify and address vulnerabilities. If we discover a data breach that compromises your personal information, we will notify you promptly and take steps to mitigate the harm. You are responsible for keeping your password and two-factor authentication codes secure; do not share these with anyone.

International Data Transfers

sporbet operates across supported jurisdictions in Southeast Asia, including members in Jakarta, Surabaya, Bandung, Medan, and Semarang. Your data may be transferred to servers located outside your country of residence. These transfers are necessary to operate sporbet and process your transactions. All international transfers are encrypted and subject to the same privacy protections described in this notice.

If you are in a jurisdiction with strict data protection laws, we ensure that our international transfers comply with those laws. We have appropriate safeguards in place, such as standard contractual clauses or adequacy decisions, to protect your data during transfer. By using sporbet, you consent to the international transfer of your data where necessary to provide our services.

Policy Changes and Contact Information

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will post any changes on this page and update the effective date at the top. If we make material changes that affect how we use your data, we will notify you by email. Your continued use of sporbet after changes are posted constitutes acceptance of the updated privacy notice.

If you have questions about our privacy practices at sporbet or wish to exercise your privacy rights, contact our support team via email or live chat. We aim to respond to all privacy inquiries within 10 business days. You can also request a copy of this privacy notice, ask about the data we hold, or report a suspected privacy violation.

We at sporbet are committed to protecting your privacy and using your data responsibly. Your trust is essential to our relationship with you. If you ever feel uncomfortable about how we handle your information, do not hesitate to reach out. Our support team is available to answer questions and address concerns about your privacy on sporbet.